Support

Need a hand with SipQuest? Here's how to reach us and answers to the most common questions.

Email us any time at support@samtech.solutions. We're a small team and aim to reply within a few business days. Including your device type (iPhone or Android) and app version helps us help you faster.

Contact us

For anything — bugs, questions, purchase issues, account help, or content and safety concerns — email support@samtech.solutions.

Frequently asked

Is SipQuest free?

Yes. Starting sessions, logging drinks, group vibe meters, and a share card for every night are free. Optional Quest Tokens unlock extras like the AI narrator, extra narrator personalities, and premium recaps.

Does SipQuest track my blood-alcohol level?

No. SipQuest never measures or estimates blood-alcohol content, sobriety, or any health metric. Every vibe meter is fictional and for entertainment only. Never use SipQuest to decide whether you're okay to drive.

How do I delete my account?

Open the app, go to your Profile screen, and choose Delete account. This permanently removes your personal data. If you can't access the app, email support@samtech.solutions and we'll help.

How do I export my data?

You can request a data export from within the app. If you need help, contact support.

I bought Quest Tokens but they didn't appear.

Purchases can take a moment to sync. Reopen the app and check your balance. If they still don't show, email us with your device type and the approximate time of purchase and we'll sort it out. Refunds for App Store or Google Play purchases are handled by Apple and Google.

How do I turn off notifications?

Manage push notifications in your device's system settings for SipQuest.

Reporting & safety

SipQuest has built-in tools to keep sessions fun and safe:

Report a photo or a user from inside the app. Reported photos can be automatically hidden, and we review reports.
Block a user to hide their photos and commentary from you.
Session hosts can remove content and end sessions.

If something needs urgent attention, email support@samtech.solutions. If you or someone else may be in danger, contact your local emergency services.

Drink responsibly

SipQuest is for entertainment. Please look after yourself and your crew, hydrate, know your limits, and never drink and drive. Hydration is always a legendary move.

Read our Privacy Policy and Terms of Service, or head back to the homepage.